Returns & Refunds Policy

The Author's Peace Co. LLC

At The Author's Peace Co., every print is made to order, thoughtfully produced just for you.

Because our products are made specifically for each order, we do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences once an order has entered production.

However, if something isn't right with your order, we're here to help.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at hello@theauthorspeaceco.com.

Please include your order number, a brief description of the issue, and clear photos showing the problem.

Once we've reviewed the issue, we'll arrange an appropriate resolution, including a replacement at no additional cost or a refund when applicable.

You generally won't need to return a damaged or defective item unless we specifically request it. If a return is required to resolve an error on our part, we'll provide return instructions at no additional cost to you.

Lost or Missing Packages

If your order hasn't arrived within the estimated delivery window, please contact us at hello@theauthorspeaceco.com so we can help investigate.

If your package appears lost in transit, we'll work with our shipping partners to determine the next steps and arrange an appropriate resolution, including a replacement or refund when applicable.

Packages Marked as Delivered

If tracking shows your package as delivered but you haven't received it, we recommend checking around your delivery location, with household members or neighbors, and contacting the shipping carrier.

Please also reach out to us so we can help review the situation. These cases will be evaluated individually.

Order Cancellations

Need to cancel your order? Please contact us as soon as possible.

Cancellations can only be accommodated before your order enters production. Once production has begun, we are unable to cancel the order, except where required by applicable law.

If we're unable to ship your order within the stated processing timeframe, we'll contact you with an updated estimate and the cancellation or refund options required by applicable law.

Sale Items

Sale items are subject to the same return and exchange restrictions as regularly priced products.

Damaged, defective, or incorrect sale items remain eligible for resolution under this policy.

Refunds

If a refund is approved, it will be issued to your original payment method within 10 business days, or sooner when required by applicable law.

Please allow additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at hello@theauthorspeaceco.com.

Your Consumer Rights

This policy does not limit or exclude any rights or remedies you may have under applicable consumer protection laws.

Questions or Concerns?

We're committed to making your experience a positive one. If you have any questions or concerns about your order, please contact us at hello@theauthorspeaceco.com.

We're always happy to help.